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How bajje99 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use bajje99, how we store it, and what rights you have over it — including data tied to your bKash, Nagad or Rocket payment activity.

Account data protectedPayment info kept privateYour rights, clearly explainedContact us to request changes
bajje99 How bajje99 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption and access controls across the account and payment layers of bajje99. Your bKash, Nagad or Rocket transaction details are never exposed to other account holders, and our internal access to payment records is restricted to verification and dispute resolution tasks only. We review our data handling practices regularly to keep them aligned with the regions we serve.

Cookies and Session Data

We use cookies to keep your session active across pages and devices. You can manage cookie preferences in your browser settings; disabling them may affect how the platform behaves.

Account Security

Login requires OTP verification to your registered mobile number. If you notice any account activity you do not recognise, contact support immediately so we can lock and review the account.

Data Retention

We retain your account and payment records for as long as your account is active and for a further period as required by applicable rules. You may request deletion when your account is closed.

Requesting Changes

You have the right to access, correct or request removal of the personal data we hold. Submit a request through live chat or email and we will process it after confirming your identity.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete personal data we hold about you, our support team handles privacy requests directly. Send your request through live chat, email or the in-app help ticket — include your registered mobile number so we can locate your account quickly and confirm your identity before making any changes.

Team online

Live Chat

Open the chat widget inside your account. Describe your privacy request and include your registered mobile number for faster identity confirmation.

Email Support

Write to our support address with your account details and the specific data request — deletion, correction or access. We aim to respond within a working period.

In-App Help Ticket

Submit a help ticket from the bajje99 app or mobile browser. Mark it as a privacy request so it reaches the right team without unnecessary delay.

Common Questions About Your Privacy at bajje99

These are the questions we hear most often about how bajje99 handles personal data. If your question is not covered here, our support team can help through live chat or email.

We collect your name, mobile number and the payment method you register — bKash, Nagad or Rocket. We also log device and session data to support login continuity across your mobile browser and the app.

No. Your bKash, Nagad and Rocket transaction references are used only for deposit and withdrawal verification. We do not share payment data with third parties outside of what is required by applicable rules.

We retain account and payment records while your account is active and for a further period as required. When you close your account, you can request deletion of personal data that is no longer needed.

Yes. Submit a data access request through live chat or email, including your registered mobile number. We confirm your identity first, then provide the relevant account information within a reasonable period.

Contact support via live chat, email or an in-app help ticket. Mark it clearly as a privacy request. After identity verification, we update or remove the data you specify in line with applicable rules.

We use cookies to maintain your session and remember your preferences across pages. You can adjust cookie settings in your browser, but doing so may affect how some parts of the platform function on your device.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.